Cleaning Services
Dry Cleaner
Ironing Service
Laundry
Chlorine level is kept between 1-3 ppm in outdoor pools and 1-1.5 ppm in indoor pools. Traceability records of periodic measurements are kept.
Cleaning and hygiene of the kitchen and related areas, all kinds of hardware and equipment used in the kitchen, counters and storage areas are ensured regularly.
Corona Virus Training for All Staff
Customer rooms, surfaces that are touched by hand, and equipment such as telephone, remote control, water heater, door-window handles are cleaned with disinfectant products when the guest's stay is over.
Daily cleaning and hygiene of personnel clothes are provided.
Disinfection Carpets (mats) and Hand Disinfection Possibility
Disinfection with Ozone and ULV Machines
Food and Beverage to Support the Immune System
Hand disinfectant or antiseptic is available at the entrances of general use areas and general customer toilets, as well as in different parts of large general use areas.
In case of Open Buffet Application, plexiglass or similar barrier is made to prevent guest access to the guest side of the open buffet, and the service is provided by the kitchen staff.
In the entire facility (including bars and snack bars), service materials are washed in the dishwasher.
Necessary measures regarding social distance are taken, markings are made and more than the capacity according to the plan is not accepted.
Periodic Indoor Disinfection
Periodic maintenance and sterilization of the ventilation and air conditioning system and other tools, equipment, materials and equipment such as laundry and dishwasher are provided.
Periodic Open Area Disinfection
Personal protective equipment such as masks and gloves are available to be given to guests upon request.
Regular health checks of the personnel are carried out.
Rooms Left Unoccupied for At least 12 Hours
Rooms Left Unoccupied for At least 24 Hours
Rooms Left Unoccupied for at least 48 Hours
Rooms Left Unoccupied for At least 72 Hours
Safe Tourism Certificate
Textile Products are Washed at 60 Degrees
The cleanliness and hygiene of the pool water, pool and beach surroundings is ensured to the maximum extent.
There are thermal camera or non-contact temperature measurement applications, disinfection mats and hand disinfection or antiseptic at the personnel entrance.
Thermal camera or non-contact temperature measurement applications.
Visual information is provided on the rules applied/to be followed and social distances in places where guests and staff can easily see throughout the facility.
Warehouse and Food Safety Inspection
Written information regarding COVID-19 measures and practices is given at the reception of guests.
Cafeteria
Restaurant
Auditorium
Dedicated Smoking Area
Garden
Lift
Lounge
Meeting Room
Mosque
24-Hour Front Desk
Fast Check-In/Check-Out
Luggage Storage
Newspapers
Safety Deposit Box
Valet Parking Service
Family Rooms
Non-Smoking Rooms
Soundproof Rooms
Fax/Copy
Printer
Scanner